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Communication- part 2

Communication is a process of translating a thought, idea, or emotion into simple and meaningful engagement through an appropriate channel to elicit a desired response from the receiver. Communication is a systematic process with an objective to achieve.


It is not just talking, chattering or blabbering in a nonsensical manner.


Communication involves expressing (verbally or non-verbally) one’s ideas/opinions to be understood as well as listening, asking and observing to understand others.


Effective communication helps to:

- Build and foster long-lasting Productive Relationship;

- Build an Effective Team;

- Organisational growth and

- Effective management.


Effective communication is CLEAR, COMPLETE, CONCISE, CORRECT, CONSIDERATE, COURTEOUS and has CLARITY.


Researches have shown that effective communication involves almost 45% of listening and just 30% of talking; rest are asking questions and observing.


The major cause of failure of communication is poor Listening.


To be a good listener, follow the following principles:

1. Do not be judgemental

2. Listen to understand, not to answer

3. Ask questions to clarify

4. Be present.

5. Be Empathetic

6. Do not push your own agenda.


So, do you listen to understand or just pretend to listen? Think and reflect.


Learn to be an Effective Communicator and Influence Anyone to achieve your purpose.

Sign up for a complete 8 hrs. course on Effective Communication.


Click: https://forms.gle/wP4sHLCQirmqtZ9w6


Call me at 87796 20761; WhatsApp me at 98692 29424


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