One of the biggest time-wasters for sales managers is the inability of their sales people and other employees to carry out every step of a sales process by them. Most salespeople are either not unclear about the complete sales process or don't care. Every sales process involves six major steps: • Generating Leads • Qualifying the Leads and follow up • Establishing Needs • Presentation • Selling / Closing • Post sales – follow-up. Sales managers / Sales Trainers are though aw